Friday, 26 July 2013

A Communication Guide

Hi all,

Please refer to this table for any contact you need to make with our office!

Hopefully it is helpful in terms of direct contact.

Contact details:

Contact Number
1300 888 611
Aspire Entertainment (VIC)
1300 658 012
Attitude Studios
1300 662 674
1300 8527 8478
Castings feedback
1300 888 611
Classes (NSW, QLD, WA)
1300 888 611
Customer Relations
1300 888 611
Rewards Card
03 9417 9000
Social Media
1300 888 611

Who to contact when?
Accounts: Clarification on membership payments or anything financial

Aspire Entertainment: Booking courses or for further information

Attitude Studios:  To order additional photographs or to follow up pre purchased orders

AT2: Enquiries about online profile, making amendments to details

Castings: Ask for Anna regarding job payments

Classes: If you are in NSW, QLD or WA and are in need of your complimentary classes, it is your responsibility to contact us to book them in. Classes are run quarterly on set dates, if you are unable to make a date you will be placed on a waiting list and be contacted for the next round, to enquire about dates or to book.

Customer relations: Enquiries regarding your child’s profile including progress, updating details or general membership queries

Rewards Card: Enquiries about rewards card details or to follow up replacement cards

Social Media: If you have any questions about open casting calls posted on Facebook, any job listings posted, questions or ideas for the blog, behind the scene shots or unpaid job images to be posted.

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